Established in 2015, Worksent, a white label partner was founded on the principle that leveraging offshore teams could greatly benefit MSPs in terms of growth and profitability. Our clientele extends worldwide, with a primary focus on the United States, along with serving customers in Canada, the UK, Ireland, South Africa, Australia, and New Zealand.
We redefine the outsourcing experience for Managed Service Providers (MSPs). Unlike traditional vendors that require MSPs to integrate with their systems, we act as a true extension of your onsite team. Seamlessly integrating into your systems, processes, and brand, we operate as your white-label support partner, ensuring a seamless and efficient collaboration that enhances your service delivery and client satisfaction. Our Services include
NOC SERVICES
WorkSent empowers MSPs and IT Service Providers as a managed NOC service provider with 24.7.365 platform-agnostic NOC Services for MSP driven by our trained and certified NOC team. Functioning as an extension to your onsite technical team following your SOPs and tool stack, our team will be immediately accessible and scalable on demand.
HELPDESK SERVICES
Worksent enables MSPs to extend their support coverage by leveraging our helpdesk services, available 24/7, including holidays and weekends. Our 24/7 Helpdesk support eliminates the challenges of setting up on-call or extended shifts for techs, reducing the risk of tech churn.
MSP DEDICATED TECHS
We assist MSPs and TSPs in meeting their talent requirements by offering full-time dedicated remote techs exclusively for them at a fraction of the local cost. Our Techs will function as your remote team during your preferred time zone, whether it’s business hours or after-hours.
SOC SERVICES
Worksent offers a solution by providing specialized Security Operations Center (SOC) services tailored to the needs of small MSPs. Our SOC services include both SOC staffing and managed SOC solutions, allowing MSPs to access trained and certified cybersecurity professionals who monitor, identify, and mitigate threats around the clock.
