Medical Device Firm Secured High-Value Leads in NAM with Callbox
Project Overview:
The Client delivers high-performance and accessible hearing technology to users worldwide with a global provider network and cutting-edge manufacturing capabilities, including rapid prototyping and 3D printing,
Project Challenges:
The Client aimed to expand their reach and generate leads in key markets but struggled with low outbound lead volume and an ineffective internal process. Despite offering advanced hearing solutions with seamless connectivity and AI-driven adaptability, the company faced challenges connecting with the right prospects.
Technical Solution:
- Account-Based Multi-Channel Lead Management, leveraging Voice, Email, Chat, Web, and Social Media.
- Sales Enablement and support, including Product Training, Account Setup, and Back-office Sales Support
- Access to cutting-edge Tools & Subscriptions for the Smart Engage and HubSpot CRM
- Strategic Account Management, incorporating Strategy Building, Reporting, and Product Knowledge